There are echoes of Aneurin Bevan’s passion for the NHS in this book, and there is a clear need for political leadership in steering change. Britnell now works at the World Economic Forum and this might point to his political ambitions, but his dedication to healthcare makes this book an inspiring read. Having a practitioner’s insight into the workings of health in so many countries is an important contribution to an emotive and topical debate. ‘We wouldn’t start from here, knowing what we know now,’ says Britnell in his concluding chapter, but every journey has to start from somewhere and his book will undoubtedly help to lead the way. I’m looking forward to lecturing and bringing my 33-year healthcare experience into the lecture theatre, virtual or real! I’ve written and published two books. The first book in 2015, “In Search of The Perfect Health System” sold in 109 countries. My second book, “Humans: Solving the Global Workforce Crisis in Healthcare”, was published two years ago and sold in 100 countries. In a move that will pile more pressure on Lansley, the Department of Health last week released the latest Mori poll on satisfaction levels with the NHS. It shows that 66% of people questioned believed the NHS was the best health service in the world, while 37% of the public expected services to deteriorate following the reforms. However, nearly three-quarters said that they knew "not very much" or "nothing at all" about changes that the government plans to make.

The strength of In Search of the Perfect Health System is its international perspective and the articulation of the common challenges to nations facing the ever-increasing cost of healthcare. Reformulating the way in which care is provided and putting it on a financially sustainable trajectory is critical; the means for achieving it less simple. There are few prescriptions for what might realistically replace command and control, for example. The mechanism for transformation is not mapped out, but Britnell never promises this. There is no perfect healthcare system, after all. Healthcare is a work in progress and ‘we should celebrate what we have achieved while preparing ourselves for the next big transformation’, Britnell writes.We are excited to announce that Professor Mark Britnell is joining UCL with more than three decades of experience as a global healthcare leader. KPMG has already planned for a succession of the outgoing Britnell for his remaining remit meanwhile, announcing that his role will be taken up by KPMG Australia partner Liz Forsyth. She currently is the firm's Global Head of Government and Public Sector. Having previously been Chief Executive of University Hospitals Birmingham and Director-General at the Department of Health, he joined KPMG as Global Chairman and Senior Partner for Health in 2009.

Human: Solving the global workforce crisis in healthcare, Oxford University Press 2019 ISBN 978-0-198-83652-0 Encourage the large-scale adoption of new models of care that can boost productivity by 16%. The integrated system in Clalit, Israel is delivering results because the HMO is technologically savvy and joins up primary and secondary care. Britnell will continue to serve the UK organisation, focused on clients in the healthcare sector. The leadership of KPMG's Infrastructure service area has already been taken on by UK-based partner Richard Threlfall. Mark Britnell is one of the UK’s most knowledgeable health management professionals, with boundless enthusiasm for healthcare and a mission to encourage countries to collaborate for the benefit of patients and citizens in general. In Search of the Perfect Health System is a series of essays based on his observation of health systems around the world, from which he distils the global challenges that we face. This is an admirable objective, and Mike Pym argues that this practitioner’s perspective is both a timely and accessible study for anyone with an interest in the healthcare field. The Observer, 15 May 2011, "David Cameron's adviser says health reform is a chance to make big profits"The first step is to standardise clinical workflows by defining best practice, developing explicit guidelines and making sure these are consistently adhered to. The second is to develop IT systems that cement these practices into the everyday work of staff – making best practice the default choice. And the third step is to change the skill mix so that highly skilled professionals are only used for their expertise , and other workers take the strain of routine care and patient management. As a member of the Global Agenda Council on the Future of the Health Sector for the World Economic Forum, how important is teaching management skills to students for the future of the health sector and what impact could this have? What types of jobs do you envisage MBA Health graduates pursuing? And do you see a need for these graduates in the sector? This sector is so large, it requires all the skills that human ingenuity can bring to it. I strongly identify with what the school is trying to create. I’m well-educated, I was a product of the NHS Management Training scheme, I worked in the NHS for 20 years in the public sector, and, for the last 13 years, I’ve worked in the private sector. In his new book, Human: Solving the Global Workforce Crisis in Healthcare, Britnell, KPMG’s Global Chairman for Healthcare, confronts the all-important question: How will we provide adequate healthcare for 8.5 billion people by 2030?