This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office. How To Return A Product

Sound performance: You can hardly hear the moving parts used to create this heater’s flame effect. Unfortunately, while the fan is restrained, it does ruin the illusion. Use and features: This heater’s concealed controls include a temperature dial and a brightness setting for the flames. There’s no timer, however. Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday.

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Scottish Highlands & Islands postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, PO30-41 While the Fine Elements 2000W Stove Effect Heater isn’t to our taste. It looks as though there might be considerable empty space within the stove body – filling this with a convector heater might have produced a more convincing overall effect. The Dyson Pure Hot+Cool is an example of a better use of a fan heater, although that product is a lot more expensive as it’s a cooler and air purifier all in one. Heating performance: This heater has enough fan power to gently circulate heat in a medium-sized room, but it won’t make a useful draft in the summer. Fine Elements 2000W Stove Effect Heater Design – Looks good from a distance, but a bit cheap close up

If you wish to return your item to Robert Dyas, you can do so by one of the following methods: 1. Request a Collection via Robert Dyas Customer Services Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan SetsThe Fine Elements 2000W Stove Effect Heater aims to recreate the cosy feel of gathering around a coal or wood-burning stove. While that may not be to your taste, from a distance the effect is surprisingly convincing. With a concealed two-kilowatt heater and cleverly hidden controls, this model could serve as a heater and focal point in the right sort of room. Sadly, however, the effect is spoiled by a cheap look and feel once you get up close. There’s also the incongruous noise of the fan heater. Working days are defined as Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays. Next Day & Named Day Delivery

You can also select a convenient day to receive your delivery by choosing a named day delivery (delivery on working days only). On our sample, the screws holding the control panel flap in place had rusted slightly Fine Elements 2000W Stove Effect Heater Features – Controls, and an unwelcome fan noise