Damage to the product caused by an attempt to repair the product by any person other than a Samsung-certified service provider may not be covered by the warranty. Do not let the temperature of the Heating bag exceed 65˚C. It is recommended that you use a thermometer to properly measure and limit the temperature. Simulated for illustrative purposes. For comprehensive technical instructions, please refer to the lastest version of the self-repair manual. Make sure your phone or tablet doesn't overheat. Keep it in a cool location, especially while charging. It is recommended to use a Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible batteries, chargers, and cables can cause serious injuries or damage to your device.

Don't let your battery completely drain. With new lithium-ion batteries being used, it is better to keep the battery partially charged, instead of letting it die. When possible, charge your device in small amounts to keep the battery from depleting. If the power has been depleted, the battery charging indicator may take up to 10 minutes to appear on the phone or tablet's screen while charging. When dealing with broken glass, fully equip yourself with protective gear including safety glasses, ESD-safe gloves, and mask to prevent injuries. Make sure your phone or tablet doesn't overheat. Keep it in a cool location, especially while charging. Samsung is also encouraging users to use its wireless charging tech too, which means you don’t need a cable to be able to recharge your phone. That isn’t technology that everyone has, though, and good wireless chargers are still a more expensive investment than opting for a plug and cable.For any model-specific instructions, please refer to the appropriate repair guide provided with program. Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

When using wireless charging accessories, please be aware that any metal or magnetic materials (e.g., coins, magnetic cards) placed between the device and the wireless charger may decrease charging efficiency or cause damage to the phone or tablet and charger. Charging may take longer when using adapters, charging wirelessly, or charging the phone or tablet through another device.

Plan Benefits

All top-end Samsung phones, and the vast majority of other Android phones, have supported USB-C charging since 2017. The Samsung Galaxy S8 was the first phone from the company to make the switch from microUSB to USB-C. If you own an Android phone, it’s very likely that you currently recharge it with a USB-C charger that will be compatible with the new Galaxy S21 series. Chargers that deliver power lower than 25 watts will still work, but will charge the phone much more slowly.